Category Archives: Our happy clients

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Our happy customers: a feedback

Luca P. rented his first King Rent luxury car back in 2014, and since then he is a regular customer. We asked him to spend a few words on the Company and its service to have his feedback and some ideas to offer a better service. After the short talk, we decided to publish his answers, since it presents some of the most important elements of our Company.

How did you go in touch with King Rent, back in the days?
I found the company on internet, several years ago while planning a trip in Spain and France. I was looking for a Ferrari, and King Rent came up first on the search engine.

Every time you choose to visit Europe, you could have plenty of car rental options. Why do you choose us?
You know, for a car enthusiast like me, I really need to be in touch with a Company which shares the same values. Even more, your proposal includes high-level cars in every category, procedures are easy and fast, and I have a wide range of cars to choose from.
I would like to point out as well, that from my experience with other luxury car rental companies, I have realized that kingrent.com is the most reliable and trustable company out there. It is really annyoing when you don’t get what you paid for, and with King Rent I have never been disappointed but you guys always exceeded my expectations.

How did you find the experience, while staying in Europe?
Europe is beautiful, first of all. But when you come from a foreign Country, you need to plan everything in detail, to spend your time in the best way. You picked me up at the airport with “my” Ferrari, and it was great to have the chance to simply drive it back in front of check-in area at the airport at the end of the holiday. You answered really fast to my answers… and also helped me to find my hotel (he laughs).

What could we do more? And what could we do better?
From the car rental point of view, I can only ask you to keep working as you do today. I could enjoy more luxury tours during summer, since Europe offers so many locations you could plan one every month! Sometimes it is great to travel a location with people which are resident and know the place well, so I would be happy if you would advertise more offers which include car, dinners, hotel and attractions.

That’s all! Thank you so much for sharing this short interview with us!
My pleasure! I will see you guys in July when I will book my next sportscar!

If you want to read more feedback on King Rent’s service, check out our profile on TrustPilot, or our website, kingrent.com